Stock and Delivery:
NeddyUp is able to offer lower prices by only holding key stock, and ordering goods from our chain of suppliers on demand which keeps our overheads as low as possible.
Most orders are despatched within 3-5 working days subject to availability but can take up to 7-10 working days.
Please note that since we are reliant on suppliers, we cannot guarantee that site stock information is live; if you would like to check stock before making a purchase please e-mail customerservices@neddyup.com and we can give you a response as well as estimated dispatch / delivery dates.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if it exceeds the 7-10 working day target.
Rewards:
Payment:
- We accept online payments within a secure environment directly on the site.
- We also accept a "PayPal Checkout Express" option for customers who prefer PayPal. Please note that American Express cards are only accepted via PayPal checkout.
- No card details are stored directly on the site.
- Card fraud is illegal and will always lead to prosecution.
We accept the following debit and credit cards:
- Visa
- Mastercard
- Switch / Maestro
- Solo
- AMEX
- Visa Delta
- Visa Electron
Your Orders:
- We obtain information from you for billing and delivery purposes or to contact you with queries.
- You will receive confirmation of your order via e-mail which will include your order details.
Exchange Rates:
- All payments are made in GBP (£). The current rate of exchange for EUR (€) to GBP(£) is 0.88. i.e. €1 = £0.88
Your Account:
- You are responsible for ensuring that your account details and passwords remain confidential.
- You agree to accept responsibility for all activities occurring under your account and password. When registering your details ensure that the information you provide is complete and correct.
- Advise us as soon as possible should your registration details change or you wish your details to be removed.
- NeddyUp reserves the right to edit or remove content.
- NeddyUp reserve the right to refuse access to the website or cancel orders at our discretion, customers will be notified immediately.
Returns & Exchange:
If you find the goods unsuitable or you are not totally satisfied:
1) Notify us within 14 days from receipt of the goods.
2) Tell us why you are returning the goods, your date of purchase and the item you are returning from your order.
3) We will contact you with a returns number (Please do not send your item back without obtaining confirmation via e-mail)
4) Return to us unsoiled, unused and in the original packaging to our returns department; you are required to arrange and pay for the return. The item must be well packaged and clearly labelled.
Returns Dept
Neddy-Up Ltd
19 Whitney Close
Raunds
Wellingborough
Northamptonshire
UNITED KINGDON
NN9 6TW
4) We will arrange an exchange or refund you the full amount.
- It is your responsibility to obtain proof of postage as should a returned parcel become damaged or lost we do not compensate.
- You will be responsible for the cost of returning cancelled or unwanted goods.
- We do not give refunds on items returned after 14 days, or damaged goods not notified to us within 14 days from receipt.
Website Access
The contents of the NeddyUp website may not be copied, reproduced, duplicated, sold, downloaded or distributed by any means to third parties without our express written consent. You must not use the website for fraudulent purposes, spamming or any unlawful activity.
Copyright
All content on the website is the property of Neddy-Up Ltd. You may not extract or use any content or parts of the content of the website without express written consent.
Liability
The information contained in the website is for information purposes. NeddyUp is not providing any recommendations or endorsements to any product or service promoted on the website. The material on the website does not constitute advice and you should not use the information on the website to make any decisions or take any action.
Jurisdiction
These terms and conditions are governed in accordance with the laws of England and Wales. You agree, as do we, to submit to the non-exclusive jurisdiction of the English courts.
Data Protection
Information you provide to Neddy-Up Ltd will be processed and used to provide products ordered, for billing and accounts, to keep records of the transaction and to send you relevant promotions. You are given a clear option to opt out from future promotional messages if you so wish. We do not share your information with any other companies and do not store any credit or debit card details.
Descriptions
Every care has been taken to ensure descriptions, measurements, colours and prices are correct, but we reserve the right to make changes, these will be notified to you at the time of ordering.
CONTACT US:
Neddy-Up Ltd
19 Whitney Close
Raunds
Northamptonshire
UNITED KINGDOM
NN9 6TW
